About Bens Curtains
We are in the curtain business in Australia with the goal of making high-quality curtains affordable for more Australian customers. We don’t believe that high prices are a symbol of prestige, and we think it’s wrong to make customers spend excessive amounts of money on window coverings. Our aim is to provide products and services that offer great value for money. At Ben's Curtains, we are committed to making a contribution to creating a beautiful and comfortable living atmosphere for families in Australia.
With over 6 years of experience in the window furniture industry, we have developed a deep understanding of customer needs and preferences, and we prioritize customer satisfaction above all else. Our unwavering commitment to delivering exceptional service and prioritizing customer experience has earned us a reputation for excellence in the industry.
Get a Free QuoteWith over 6 years of experience in the window furniture industry, we have developed a deep understanding of customer needs and preferences, and we prioritize customer satisfaction above all else. Our unwavering commitment to delivering exceptional service and prioritizing customer experience has earned us a reputation for excellence in the industry.
Our Mission
To make premium-quality, affordable curtains accessible to more Australian households.
Our Vision
To become Australia’s leading national curtain brand, trusted by customers, valued by employees, and respected by society.
Our Core Values
Customer First: We design solutions centered on customer needs.
Champion the Dedicated: We value and reward those who strive for excellence.
Integrity in Action: We uphold honesty in character and fairness in conduct.
Results Through Practicality: We solve problems with pragmatic, actionable approaches.
Stronger Together：We collaborate to achieve shared success.
Never Complacent: We continuously challenge the status quo.
Self-Driven Excellence：We pursue growth through relentless self-improvement.
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Why Choose Us
Regional Presence and Professional Team
- Four chain stores in Queensland have full-time professionals dedicated to sales, installation, and after-sales service.
- Responsive to customer needs with comprehensive service support.
After-sales Services
Commitment to addressing and resolving any problems within 48 hours for enhanced customer satisfaction.
Expert Consultation Services
- Our team of professionals provides expert consultation services to assist customers in choosing the most suitable window treatments for their specific needs.
- Tailored advice on design options, functionality, and fabric choices ensures a personalized and informed decision-making process for our customers.
In-House Manufacturing and Competitive Pricing
- Own in-house manufacturing facility for control over the production process.
- Ensuring product quality and gaining a competitive edge in pricing.
- Offering more competitive prices and economically viable options for customers.
Diverse Product Selection
- Commitment to meeting individual customer needs through a wide variety of choices.
- Assistance in finding ideal solutions, whether related to fabrics or design styles.
- Product line includes a range of fabrics and design options for diverse customer requirements.
Personalized Service Guarantee
- Understanding the importance of privacy and quality sleep.
- Providing spare curtains for customers opting for custom-made services.
- Ensuring privacy and excellent sleep quality during the waiting period for custom curtains.
Swift Installation Services
- Providing expedited installation services for in-stock products within two weeks.
- Offering rush services for urgent installations within 3 days.
Quality Materials
- Upholding the use of safe and non-toxic materials in product production.
- Dedication to using uncoated fabrics to ensure the highest safety standards for customers.
