Sweet Dream Maker
Beat any written price
About Bens Curtains
With over 5 years of experience in the window furniture industry, we have developed a deep understanding of customer needs and preferences, and we prioritize customer satisfaction above all else. Our unwavering commitment to delivering exceptional service and prioritizing customer experience has earned us a reputation for excellence in the industry.
At Ben's Curtains, we believe that beautiful curtains and window furniture can transform the look and feel of any space, and we are dedicated to helping our customers elevate the aesthetics of their windows with our exquisite range of products. Join us on this journey and experience the Ben's Curtains difference for yourself.
Our Services
Book A Free Measure & Quote
Our experienced team will take precise measurements and provide you with a detailed quote, all with no obligation to purchase. Book your appointment today and let us help you transform your windows with beautiful new curtains or blinds.
Experience the Best in Quality & Style with Our Window Products
Premium & Custom Curtains in Brisbane
Why Choose Us
Regional Presence and Professional Team
- Three chain stores in Queensland have full-time professionals dedicated to sales, installation, and after-sales service.
- Responsive to customer needs with comprehensive service support.
After-sales Services
Commitment to addressing and resolving any problems within 48 hours for enhanced customer satisfaction.
Expert Consultation Services
- Our team of professionals provides expert consultation services to assist customers in choosing the most suitable window treatments for their specific needs.
- Tailored advice on design options, functionality, and fabric choices ensures a personalized and informed decision-making process for our customers.
In-House Manufacturing and Competitive Pricing
- Own in-house manufacturing facility for control over the production process.
- Ensuring product quality and gaining a competitive edge in pricing.
- Offering more competitive prices and economically viable options for customers.
Diverse Product Selection
- Commitment to meeting individual customer needs through a wide variety of choices.
- Assistance in finding ideal solutions, whether related to fabrics or design styles.
- Product line includes a range of fabrics and design options for diverse customer requirements.
Personalized Service Guarantee
- Understanding the importance of privacy and quality sleep.
- Providing spare curtains for customers opting for custom-made services.
- Ensuring privacy and excellent sleep quality during the waiting period for custom curtains.
Swift Installation Services
- Providing expedited installation services for in-stock products within two weeks.
- Offering rush services for urgent installations within 3 days.
Quality Materials
- Upholding the use of safe and non-toxic materials in product production.
- Dedication to using uncoated fabrics to ensure the highest safety standards for customers.
Our Approach
Consultation
- Schedule a complimentary consultation with us to discuss your needs and preferences.
- During your consultation, we will also arrange for a measurement appointment to ensure precise fitting.
Product Selection
- Choose from our wide range of products and receive a detailed quotation based on your selections.
- Once you confirm your order and submit a deposit, we will commence production to bring your vision to life.
Measurement & Production
- Upon completion of the product fabrication, we will schedule a professional installation service at your location for a seamless and hassle-free experience.
- Prior to installation, we will collect the remaining balance of your payment and ensure that your scheduled installation date is fulfilled as planned.
After-sales Support
- After installation, if you encounter any quality issues, you can contact our company at any time. We guarantee to respond to you within 48 hours and provide solutions to address the issues.
FAQs
Things to consider when making your first purchase of curtains
How to do a fast calculation on the curtains budget for your house?
The whole house curtain budget will be around 1%-2% of your house’s building cost.
Which products are suitable for specific areas?
Our professionals will provide you with a rough recommendation on the type of products suitable for each specific area in your home during the measurement process. For example, in the living room and dining room, we generally recommend using sheer curtains for better light transmission, while in the bedroom or study, we recommend using blackout curtains with higher privacy. For small windows in the bathroom or laundry area, we suggest using roller blinds or shutters.
What are the advantages and disadvantages of different types of products?
There’s no such thing as a perfect product, only the most suitable one. Finding the most appropriate product is the key to providing consumers with a perfect experience. Take our company’s products, for example. Sheer curtains, while allowing light to filter through, are not designed to provide complete blackout coverage and are best suited for areas where light control is the main concern, such as the living room or dining room. However，where darkness and privacy are paramount for bedrooms, we recommend pairing sheer curtains with other blackout products, like roller blinds or block out Curtains. For Roller Blinds and Shutter，It’s worth noting that the stability of these products may be compromised if used on larger-sized windows. Meanwhile, blackout curtains are the ideal choice for bedrooms but not recommended for bathrooms, where high humidity may encourage mold and mildew growth. Our team of professionals will provide you with the most objective product selection advice, so you can make the best choice for your specific needs.
How can you measure accurately to obtain a reliable quote?
We recommend that you could bring to us or email us a floor plan of your address, which will allow us to provide you with a more accurate quote based on your real measurement. If you do not currently have a floor plan, we suggest that you measure and record the dimensions of your windows and walls, including the length, height, and depth of the window frames as well as the length and height of the walls. If you are unsure of how to measure properly, we can arrange for our professionals to come to your home to measure for you. Please do not hesitate to contact us if you have any questions.
About our products and services
How long do we need to wait for curtains and blinds to be installed?
Local-stocked curtains and sheers, roller blinds could be installed in 1-2 weeks. Vertical blinds could be installed in 2-4 weeks. Customized curtains and sheers, shutters could be installed in 6-8 weeks.
What if I'm urgent to move into my new house but don't have curtains yet?
In case you are going to move into your new house before your customized curtain has arrived, we will always offer spare blockout curtains to our customers who have paid the deposit while waiting for their customized curtains ready to be installed.
What is your after-service policy?
During the warranty time, if our products have damaged due to subjective reasons, we will solve the problem for you within 48 hours.
What is the warranty on your products?
We offer a 5-year warranty on both tracks and fabrics (Damage caused by human factors is excluded). We also offer a 1-year warranty on roller blinds.
Where are your products made?
All customized curtains, sheers and shutters are made overseas, while local-stocked curtains, sheers, vertical blinds, and roller blinds are made in Australia.
How are prices determined?
Prices are based on fabric, use of materials, and sizes. In addition, we are always willing to provide our customers with the most cost-effective options and products.
How is the installation process handled?
Our installation team has at least 3 years of related experiences. To ensure that the completion of installation quality and quantity is in line with our customer satisfaction. All our products are measured and installed by a specialist installation team to meet our meticulous standards. This personalized service ensures your products will meet your individual requirements.
How do I clean my curtains and roller blinds?
We recommend using a soft cloth or vacuum with a brush attachment to remove dust and dirt. For tough stains, spot cleaning with a mild detergent and cold water is suggested.
Is there a fee for measurements?
Measurements are free for distances under 10km. For distances between 10-20km, there is a $100 fee, and for distances over 20km, there is a $150 fee, once you have decided to work with us, the measurement fee can be used as a credit.
Are there any discount promotions?
Definitely! Every public holiday we will offer a special promotion. Please check our Facebook and Instagram page for updates.
